Shipping Policy — SafeBabyHead
Last updated: September 18, 2026
Thank you for shopping with SafeBabyHead! Here's everything you need to know about how we process and ship your order.
1. Order Processing Time
We pack and prepare every order within 24–48 hours of purchase (business days).
2. Shipping Time
Once your order ships, delivery takes 7–14 business days, depending on your location.
Total time from order to delivery is usually processing time + shipping time (about 8–16 business days in most cases).
3. Where We Ship
We ship worldwide — to any country we're able to deliver to.
4. Shipping Costs
(Add your shipping rates here — e.g., flat rate, free over a certain amount, or calculated at checkout.)
5. Order Tracking
Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package's journey.
6. Delays
While we do our best to meet the timeframes above, delays can occasionally happen due to customs, holidays, weather, or carrier issues. We appreciate your patience and will help track down any order that seems delayed.
7. Customs, Duties, and Taxes
For international orders, your country may charge customs fees, import duties, or taxes. These are not included in your order total and are the responsibility of the customer.
8. Incorrect Address
Please double-check your shipping address at checkout. We are not responsible for orders delayed or lost due to an incorrect address provided by the customer. Contact us as soon as possible if you need to correct an address after ordering.
9. Lost or Missing Packages
If your tracking shows delivered but you haven't received your package, or if your package appears lost in transit, contact us at ana@safebabyhead.com and we'll help sort it out.
10. Contact Us
Questions about your shipment? Reach out anytime:
Email: ana@safebabyhead.com