Privacy Policy — SafeBabyHead
Last updated: September 18, 2026
This Privacy Policy explains how SafeBabyHead ("we," "us," "our") collects, uses, and protects your personal information when you visit our website or buy from our store (the "Site").
If you have any questions, contact us at ana@safebabyhead.com
1. Who We Are
SafeBabyHead sells baby head-protection cushions and related products. This policy applies to anyone who visits our Site, contacts us, or places an order.
(If you operate under a registered business or sole-trader name, add that name and registration number here.)
2. Information We Collect
We collect information in a few ways:
Information you give us directly:
- Name, email address, shipping address, phone number
- Payment details (handled securely by our payment processor — we do not store your card details)
- Messages you send us, such as customer service questions
Information collected automatically:
- Device and browser type
- IP address and general location
- Pages you visit and how you interact with our Site
- Cookies and similar tracking technology (see Section 6)
Information from third parties:
- Data from advertising and social platforms (such as TikTok, Meta, or Google) if you interact with our ads or content
- Data from our email marketing platform if you sign up for updates or offers
3. Why We Collect It
We use your information to:
- Process and ship your orders
- Respond to customer service questions
- Send order updates (shipping confirmations, etc.)
- Send marketing emails or offers, if you opt in
- Improve our Site and product offering
- Prevent fraud and keep our Site secure
- Meet legal and accounting obligations
4. Who We Share It With
We do not sell your personal information. We share it only with service providers who help us run the business, including:
- Our e-commerce platform (e.g., Shopify)
- Payment processors (e.g., Stripe, PayPal)
- Shipping and fulfillment partners
- Email marketing platform (e.g., Klaviyo)
- Analytics and advertising platforms (e.g., Meta, TikTok, Google), if you interact with our ads
These providers only receive the information they need to do their job, and they are required to keep it safe.
We may also share information if required by law, or to protect our legal rights.
5. Where Your Data Is Stored
Your data may be processed and stored outside your home country, including in countries such as the United States, by the service providers listed above. Where this happens, we take steps to make sure your data is protected to a similar standard as required under EU/EEA law.
6. Cookies
We use cookies and similar technology to:
- Keep your cart working correctly
- Remember your preferences
- Understand how visitors use our Site
- Show relevant ads
You can control or disable cookies in your browser settings. Blocking some cookies may affect how the Site works.
7. How Long We Keep Your Data
We keep your information only as long as needed for the purposes described above, or as required by law (for example, tax and accounting records). After that, we delete or anonymize it.
8. Your Rights
If you are in the EU/EEA (or another region with similar laws), you have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Delete your data ("right to be forgotten")
- Object to or restrict certain processing
- Ask us to transfer your data to another provider (data portability)
- Withdraw consent for marketing at any time (unsubscribe link in every email)
To use any of these rights, email ana@safebabyhead.com. We will respond within the time required by law (usually one month).
You also have the right to lodge a complaint with your local data protection authority.
9. Children's Privacy
Our products are made for babies, but our Site and marketing are directed at parents and caregivers, not children. We do not knowingly collect personal information directly from children.
10. Security
We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your data, contact us at:
Email: ana@safebabyhead.com
This document is a general template and is not a substitute for legal advice. Consider having it reviewed by a lawyer familiar with e-commerce and data protection law in the countries where you sell, especially GDPR (EU) requirements.